Returns & Refunds Policy
Signed & Personalized Books
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Because all signed and personalized books are prepared specifically for each reader, all sales are final.
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If a signed or personalized book arrives damaged or incorrect, please contact whimsicaldarknessllc@gmail.com within 7 days of delivery and include clear photos of the issue. A replacement or refund will be offered where appropriate.
Art Prints, Page Overlays, & Bookish Merchandise
Art prints, page overlays, and other non-personalized merchandise may be returned only if they arrive damaged or defective.
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Please contact whimsicaldarknessllc@gmail.com within 7 days of delivery and include clear photos of the damage. Approved claims will receive a replacement or refund.
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Returns are not accepted for:
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Items that have been used or handled beyond inspection
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Change of mind or buyer’s remorse
Book Boxes
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Book boxes are eligible for replacement or refund only if items arrive damaged or missing.
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Due to the curated nature of book boxes, returns are not accepted for individual items, preferences, or contents once opened.
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Please contact whimsicaldarknessllc@gmail.com within 7 days of delivery and include photos so the issue can be resolved.
Additional Information
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Shipping costs are non-refundable unless an error occurred during fulfillment
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Photos may be required for all damage claims
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Approved refunds are issued to the original payment method
Contact Information
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Questions or concerns about an order can be sent to whimsicaldarknessllc@gmail.com
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